Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rocky Hurt

Rocky Hurt

November 19, 2024

5  out of  5
rating by Rocky Hurt
"We have been associated with Jeff Briggs State Farm for more than 35 years. Courtney has been a friend of our family for 20+ years. The entire Jeff Briggs team has always been available to answer questions or help us work through issues. They have helped us with all our insurance needs, home, auto, life, etc. I would recommend them to anyone who may be looking for a partner to help them with their insurance protection."
We responded:
"Thank you for your incredible loyalty and trust over the past 35+ years! We’re so grateful to have been able to assist you with your insurance needs. Courtney and the entire team truly value your kind words and friendship. We look forward to continuing to be your trusted partner for years to come! - Jeff "
Profile photo of Anna Perdue

Anna Perdue

November 16, 2024

5  out of  5
rating by Anna Perdue
"Super easy experience getting set up and being able to bundle insurances after getting married; very glad he's my agent!"
We responded:
"Thank you for your wonderful feedback, Anna! We’re so glad to hear that your experience getting set up and bundling your insurance was easy and seamless. It’s an honor to be your agent, and we’re here to support you as your needs evolve. Don’t hesitate to reach out if you need anything!"
Profile photo of Braves 07

Braves 07

November 15, 2024

5  out of  5
rating by Braves 07
"Jennifer and the rest of the staff at Jeff Briggs are always quick to respond. They go out of their way to make changing our policies or filing claims as painless as possible. They’ve been providing great service for over 20 years for our family."
We responded:
"Thank you so much for the great review! We are so pleased to hear your positive feedback. "
Profile photo of Nathan Perdue

Nathan Perdue

November 15, 2024

5  out of  5
rating by Nathan Perdue
"Jeff and his staff are absolutely wonderful! Whenever I have a question or need, they are there to answer the phone and help me out!"
We responded:
"Thank you so much for the great feedback! "
Profile photo of Singleton Yeary

Singleton Yeary

August 21, 2024

5  out of  5
rating by Singleton Yeary
"It’s the best insurance company I’ve ever worked with. Everybody is very nice and helpful. I personally work with Jennifer who has always promptly helped me with everything that has come up!"
Profile photo of Angela Manley

Angela Manley

June 5, 2024

5  out of  5
rating by Angela Manley
"After 3 hours of quoting insurance policies, it took 15 minutes to get a quote and get started with Jennifer at State Farm. Highly recommend!"
We responded:
"Angela, we're thrilled to hear that Jennifer provided you with a quick and efficient insurance process. Thank you for the high recommendation and 5-star review! -Jeff"
Profile photo of Joseph Jackson

Joseph Jackson

May 10, 2024

5  out of  5
rating by Joseph Jackson
"We have been with Jeff Briggs for over 35 years. Always available to answer questions and offer advice. The staff, Jennifer, Courtney and everyone are very personable with smiling voices ready to assist. Whenever you call requesting documents, they are very prompt and courteous."
We responded:
"Joseph, Thank you so much for your heartfelt review! It's been an absolute pleasure serving you for over three decades. We greatly appreciate your loyalty to Jeff Briggs. Jennifer, Courtney, and the rest of our team are thrilled to hear your kind words. Providing excellent service and prompt assistance is always our priority, and we're delighted to know that you've experienced just that. We look forward to continuing to work with you for many more years to come! – Jeff Briggs State Farm Insurance Agent"
Profile photo of Lance Stephens

Lance Stephens

May 10, 2024

5  out of  5
rating by Lance Stephens
"Got me a solid rate on car insurance, super nice and friendly"
We responded:
"Lance, we're glad to hear you're pleased with your auto insurance coverage and our customer service! Thank you for noting our friendly approach, and we're here when you need further assistance! -Jeff"
Profile photo of Carol B (Carol B)

Carol B (Carol B)

May 3, 2024

5  out of  5
rating by Carol B (Carol B)
"Great people to help you with your insurance"
We responded:
"Thank you for your positive feedback, Carol! We're glad to hear you found our team helpful and supportive with your insurance needs. We appreciate your kind words and look forward to continuing to assist you! -Jeff"
Profile photo of Raquel M

Raquel M

April 10, 2024

5  out of  5
rating by Raquel M
"I have been with state farm for 5+ yrs and I have no complaints. Everyone I have encountered has been very pleasant, helpful and professional! I just recently moved from another state and bought a new car and Jeff’s team has been very helpful with the transfer/new policy process. Special shout out to Courtney who helped me with my new policy and transfer process! She is awesome! Thank you so much!"
We responded:
"Thank you so much for the awesome review, Raquel! It was such a pleasure working with you, and so glad you had a positive experience with our team during your recent move and vehicle purchase. We appreciate your loyalty with State Farm as well. Your kind words and recognition truly mean a lot to us! "
Profile photo of Roland Accounting

Roland Accounting

March 27, 2024

5  out of  5
rating by Roland Accounting
"We have been with State Farm for many years, but only recently have we had Jeff Briggs as our agent. He has been wonderful to work with. I directly deal with Jennifer in his office and she is so helpful, knowledgeable and very detail oriented. I highly recommended their team."
We responded:
"Thank you for sharing your positive experience with Jennifer and the rest of the Jeff Briggs State Farm Agent team! We're delighted to hear that our helpfulness, knowledge, and attention to detail have stood out to you. Your recommendation is greatly appreciated, and we look forward to continuing to serve you with the same level of excellence. -Jeff"
Profile photo of Dave Arens

Dave Arens

March 26, 2024

5  out of  5
rating by Dave Arens
"Jeff has been our agent for 30 years, for both cars and homes. Everyone in his office has been great to work with and very helpful. I had an issue a while ago with coverage on my vehicles that turned out to be a simple mix-up from State Farm headquarters, that was also corrected with an easy fix by Jeff's office. They patiently worked through it with me, explaining all the details. Insurance is complicated and messy to me, but they really know it like the back of their hand and ensure the T's are crossed and the I's are dotted ! They're the BEST !!"
We responded:
"Dave, we're honored to have been part of your journey for the past 30 years! It's wonderful to hear about your positive experiences with our Jeff Briggs State Farm Agent team. Our dedication to great service while clarifying details and assisting with our understanding of insurance showcases the high standards we aim for. Thank you for your support and feedback! We look forward to continue collaborating in the future! -Jeff"
Profile photo of John McMenama

John McMenama

March 21, 2024

5  out of  5
rating by John McMenama
"Jeff and his staff are always very nice ànd helpful and ì have been with Jeff Briggs fòŕ 40 years ñow àñd are like family. Also A BIG SHOUT OUT TO, Courtney, Ðèɓɓie, Jennifer and Rebecca. Thànk you for all ÿòù do!!"
Profile photo of Andy Moore

Andy Moore

March 19, 2024

5  out of  5
rating by Andy Moore
"Jeff and his team have been so wonderful to work with. We opened a personal articles policy a few years ago and have been so impressed by the ease of working with them. Consistency, honesty and a commitment to resolving any concerns we have a few of their many strengths. Thank you for all you do for us!"
Profile photo of Rebekah Creech

Rebekah Creech

March 13, 2024

5  out of  5
rating by Rebekah Creech
"I have been with Jeff's agency for a couple of years now and they are absolutely amazing! Great customer service, knowledgeable, and always so helpful!"
Profile photo of Hunter Baldwin

Hunter Baldwin

March 13, 2024

1  out of  5
rating by Hunter Baldwin
"Do not use this company or this agent, had a older friend of mine pay 20 years to be told they would not cover damages from a storm. The agent was no help."
We responded:
"We are truly sorry to hear about your friend’s recent experience. It's understandable how frustrating that would be for them. We strive to assist our insureds as much as possible with all aspects of their insurance, including claims. Please have them give us a call at (859) 273-8512 so that we can take a deeper look at their situation. - Jeff"
Profile photo of Bob Dickson

Bob Dickson

February 28, 2024

5  out of  5
rating by Bob Dickson
"Have had Jeff and his team as our Agent for YEARS! We’re in the middle of a large claim that has not moved quickly. Although it is not the job of the Agent to help solve claims issues, Jeff and his ENTIRE team have been invaluable! This claim was bad. In a lot of cases, people would switch insurance companies. In our case, my wife and I are staying with Jeff Briggs State Farm because of the EXCELLENT SERVICE that they have provided during this event. Thanks to Jeff, Courtney, Debbie and everyone else in their office. Bob Dickson"
Profile photo of dustin hardesty

dustin hardesty

May 4, 2023

5  out of  5
rating by dustin hardesty
"Everyone in this office is more than amazing. Anytime I have needed any questions answered or assistance with my insurance I have gotten the best help. Jennifer has done a great job with helping me with my coverage and making my experiences great. I will be a customer for life!!"
We responded:
"Hi, Dustin. We are thrilled to learn that you had a positive experience with us!"
Profile photo of Logan M

Logan M

April 5, 2023

5  out of  5
rating by Logan M
"Jennifer was extremely helpful and patient with all our needs over a few day process. She helped us get the best coverage and discounts! A+ experience!"
We responded:
"Hi, Adrenaline. Thank you so much for leaving us a stellar review!"
Profile photo of Thomas Coon

Thomas Coon

March 24, 2023

5  out of  5
rating by Thomas Coon
"I have been With Jeff Briggs State Farm for over 30 Years. Nothing but Gold Service the entire Time! Staff are Extremely Knowledgeable and Quick to Respond for anything I Need!"
We responded:
"Hi, Tom. Your feedback is highly appreciated. Thank you for the review!"
Profile photo of Carole Peacher

Carole Peacher

January 8, 2023

5  out of  5
rating by Carole Peacher
"Jeff is always ready to be helpful and staff is respectful and tries to answer any questions you may have"
We responded:
"Hi, Carole. We appreciate the kind words and are glad we could provide you with a positive experience!"
Profile photo of Mark Hillis

Mark Hillis

December 7, 2022

5  out of  5
rating by Mark Hillis
"Jeff Briggs and his staff have always been exemplary! I highly recommend Jeff Briggs State Farm!"
We responded:
"Hi, Mark. We are thrilled to learn that you had a positive experience with us!"
Profile photo of Sherri Anderson

Sherri Anderson

October 7, 2022

5  out of  5
rating by Sherri Anderson
"I am a creature of habit; it is very much outside my comfort zone to try to get new insurance quotes, but Courtney was amazing! She asked questions to make sure I was comparing the existing coverage I had with coverage through their agency. Once it was clear we were switching insurance providers, Courtney made sure we had the coverage we needed as well as any and all discounts that applied to us. Thank you, Courtney!"
We responded:
"Hi, Sherri. Thank you so much for leaving us a stellar review!"
Profile photo of B R

B R

February 21, 2022

5  out of  5
rating by B R
"Outstanding agent, office staff is very friendly, helpful and will go out of their to assist in anyway possible."
Profile photo of Dan Dunnum

Dan Dunnum

December 2, 2021

5  out of  5
rating by Dan Dunnum
"I have been with this agency for a long time... over 30 years. They have always been GREAT. Debra is who I work with the most when I call in but I have not had a bad experience. They watch out for me like I was part of their family. I enjoy working with them all."